Problems always arise all the time, both personal and organizational problems. The challenge is to analyze the root cause of the problem, and how to solve the problem effectively.
It could be. A lot of what people do is solve problems and make decisions. Often, they are under pressure, stress and are sorely short on time. As a result, when they encounter a new problem or decision they have to make, they react with decisions that seemed to have worked before. It's easy with this approach to get stuck in the same troubleshooting loop over and over again.
This training will help you develop critical and analytical thinking skills in solving a problem, and choosing the best solution to do. Participant will guide a step-by-step to finding the root cause in a systematic and comprehensive manner, so that you not only know what corrective action to take, but also the preventive action needed to prevent the problem from recurring again, at a later date.
By adopting the principle of Conversational Intelligence (C-IQ) as one of the biggest business trends in competitive advantage today and in the future. And, delivered in the form of a coaching group and full of practice to ensure trainees are able to use these Problem Solving and Decision-Making skills. After attending this training, participants will:
• Able to identify the root of the problem correctly
• Able to generate systematic alternative solutions
• Able to choose the best solution and develop a work plan