Privacy Policy

Welcome to our Training Platform.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you participate in our training programs or use our related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information – such as your full name, email address, phone number, organization, and job title.

• Training Data – including your course registrations, attendance, test results, certificates, and progress reports.

• Technical Data – such as your IP address, browser type, operating system, and access times when you visit our platform.

• Communication Data – messages or feedback you send through our helpdesk, contact forms, or support channels.

2. How We Use Your Information

Your information is used to:

• Manage your training registration and participation.

• Issue and verify training certificates.

• Communicate important updates, schedules, or announcements.

• Improve our training materials, website performance, and user experience.

• Maintain compliance with legal or certification requirements.

We do not sell or rent your personal data to any third parties.

3. Data Sharing and Disclosure

We may share your information only when necessary:

• With authorized training partners or instructors to manage course delivery.

• With regulatory or certification bodies for validation and compliance.

• With service providers (e.g., hosting, email, analytics) who help us operate the platform securely.
  All partners and providers are bound by confidentiality and data protection obligations.

4. Data Retention

We keep your information only as long as necessary for training records, certification verification, or as required by law.
You may request deletion of your data by contacting us (see Section 8 below).

5. Data Security

We use appropriate technical and organizational measures to protect your information against loss, misuse, or unauthorized access — including encryption, secure servers, and access control policies.

6. Your Rights

You have the right to:

• Access or correct your personal data.

• Request deletion of your information.

• Withdraw consent for data processing (where applicable).

• Contact us for clarification regarding your data usage.

To exercise your rights, please reach out through our support channel or email.

7. Cookies and Tracking

Our platform may use cookies to improve site performance and user experience.
You can choose to disable cookies in your browser settings, though some features may not function properly without them.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Support Team
Email: [support@indocita.com]
Phone: [+6221 2283 9841]
Address: [Jl. Tebet Timur Dalam 3i No. 7 Jakarta Selatan 12820]

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.